RCCanada - Canada Radio Controlled Hobby Forum - Reply to Topic
RCCanada - Canada's Radio Control Hobby Forum
General RC Aircraft Discussion Discuss anything RC related

Thread: Battery order fom HK Reply to Thread
Title:
  
Message:

Additional Options
Miscellaneous Options

Topic Review (Newest First)
10-07-2014 08:39 PM
airbourne
Re: Battery order fom HK

Quote:
Originally Posted by black View Post
Hey Norm, I feel your pain. I ordered a lipo July 11th and still have nothing. Tracking shows it's "en route to Canada" since Aug.8th
HK lipo has been good for me in the past but I will never order them again.
As mentioned earlier in this thread, lipo orders are best done through US warehouse and purolator option.

Dealing with them can sometimes be a pain, but you just have to accept it when saving 50% over buying from a LHS
10-07-2014 08:36 PM
airbourne
Re: Battery order fom HK

Quote:
Originally Posted by nrdingle View Post
Been waiting 3 months so far. Have been in touch with customer service with no success. PP hasn't been any help either. Guess all I can do is wait... Good to see that some orders are finally arriving. There is hope I guess. Might be here for next years flying season.
Well the first step is getting them to open an investigation with the shipping company in hopes of tracking down your parcel. If this leads no where then you may be eligible for a full refund.
10-07-2014 08:29 PM
black
Re: Battery order fom HK

Quote:
Originally Posted by nrdingle View Post
Been waiting 3 months so far. Have been in touch with customer service with no success. PP hasn't been any help either. Guess all I can do is wait... Good to see that some orders are finally arriving. There is hope I guess. Might be here for next years flying season.
Hey Norm, I feel your pain. I ordered a lipo July 11th and still have nothing. Tracking shows it's "en route to Canada" since Aug.8th
HK lipo has been good for me in the past but I will never order them again.
10-01-2014 11:16 AM
nrdingle
Re: Battery order fom HK

Been waiting 3 months so far. Have been in touch with customer service with no success. PP hasn't been any help either. Guess all I can do is wait... Good to see that some orders are finally arriving. There is hope I guess. Might be here for next years flying season.
09-29-2014 07:55 PM
paladin
Re: Battery order fom HK

For me it was over 4 months. 2 months since they said they would investigate it and I still had no package so I emailed them and called them a bunch of f'n pricks and 2 days after that I got my money back as a credit... 12 days later (today) I come home and there's a box stuffed in my mail box...checked the tracking number and it didn't match anything I was expecting so I opened it and there was my order from over 4 months ago. I was issued a new number and no one knew it. I already spent the credit.
09-29-2014 06:09 PM
dlbarnesco
Re: Battery order fom HK

I apologize for this inconvenience. I'm sorry to inform you but we cannot replace a lost order. However, as a compensation for not receiving your order xxxxxxxxxx, we would like you to choose one of the following options below.
wow, It's about time. paypal, btw "airborne" is well aware of this nightmare of a situation with this company. We are but a fraction of what I am hearing about. When paypal gets hundreds of disputes/claims, they can't turn a blind eye, as hk has competition that will complain.
So after almost 90 days, I have an offer for a refund. We will see how this goes.
09-13-2014 04:23 PM
g1975a
Re: Battery order fom HK

Just an update on my USA HK order. I cancelled the original because it wouldn't have shipped in time and they had no idea the status of it. I re-ordered it from their USA West warehouse (everything was in-stock there) and it arrived in Wisconsin within a week. It looks like opening their new USA East location must have caused some issues with shipments but I'm content with this shipping time. I'll post conditions of it when my friend brings it to me.
09-13-2014 03:21 PM
airbourne
Re: Battery order fom HK

Quote:
Originally Posted by dlbarnesco View Post
72 days, and counting. Most companies that provide this kind of service, usually go under. Glad I paid via paypal, with my visa card. Now I have two companies bugging HK.
Don't give up hope, mine arrived around the 70days mark!

Also I wouldn't count on paypal "bugging" anyone. They won't do anything after a certain amount of time has passed.
09-12-2014 09:47 PM
bcsaltchucker
Re: Battery order fom HK

Quote:
Originally Posted by aeajr View Post
My typical wait for orders of any kind from HK is 3 to 5 weeks.

My typical wait for orders from Tower Hobbies or Horizon Hobby is 3-5 days.

I don't order anything from HK that I need quickly.
my typical wait time from HK is 1-3 days, max. Even from Asia it is not over a week now.

HK is the go-to place for stuff I need fast. But not the go-to place for everything.
09-12-2014 05:26 PM
Mit
Re: Battery order fom HK

I imagine you'd get good delivery times using the US warehouse.
This thread has more than 10 replies. Click here to review the whole thread.


All times are GMT -5. The time now is 06:31 PM.


vBulletin Security provided by vBSecurity v2.2.2 (Pro) - vBulletin Mods & Addons Copyright © 2024 DragonByte Technologies Ltd.