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| Scale Aerobatics Scale Aerobatics/IMAC in Canada |
Topic Review (Newest First)
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| 08-07-2013 02:02 PM | ||
| Billpilotca |
Re: 40% AW Extra re-kitted Quote:
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| 08-07-2013 01:06 PM | ||
| APicard |
Re: 40% AW Extra re-kitted Bill, I have to agree with Bryan, the H9 Suk is a great airframe and again the horizon support is amazing just make sure you call in the morning if anything ever did go wrong......there happier then lol |
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| 08-07-2013 06:57 AM | ||
| Billpilotca |
Re: 40% AW Extra re-kitted Brendan - that's good news re your engine. DA has always been superb so I am hopeful that the engine can be repaired. Always concerned about crankshaft and bearings but we will see what they say and I will let you know. Sent it regular mail because I won't have funds for a replacement plane anytime soon. Also need to get the servos on their way to Futaba for them to be checked out. |
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| 08-07-2013 05:53 AM | ||
| BMG |
Re: 40% AW Extra re-kitted Bill: Here's hoping the DA folks can work their magic once again. I just got a report that my engine only needed a new reed and carb gasket after a prop breaking, plane destroying hit. They are tough engines. I have my fingers crossed for yours. keep us posted. Brendan |
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| 08-06-2013 04:28 PM | ||
| Billpilotca |
Re: 40% AW Extra re-kitted thanks Bryan - actually Guillaume had one in Sudbury that he had just put together. I sent the engine on its way to DA today and once I hear their verdict and associated cost then I will start the decision process on a new airplane. |
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| 08-06-2013 10:23 AM | ||
| Bryan Mailloux |
Re: 40% AW Extra re-kitted Bill, check out the h9 suk. They have had great success with this airframe and flying imac. plus you get horizon customer service. |
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| 08-05-2013 09:14 PM | ||
| Billpilotca |
Re: 40% AW Extra re-kitted Just to bring this discussion to a close, I was asked by a number of people in Sudbury what response I had received from Aeroworks. I had emailed them last week and enclosed photos of the damage and the right wing in particular. This is the response I received from their warranty representative: Bill, Thank you for your email with pictures. We were sorry to hear about the loss of your aircraft. If you would please refer to your Warranty on Page 4 of your Aeroworks Owner's Assembly Manual: Limited Warranty It is important to notify Aeroworks of any damage or problems with the model within 30 days of receiving your airplane to be covered under warranty. If you wish to return this aircraft for any reason a 15% restock fee will be charged to the customer. In addition the customeris responsible for all return shipping cost and all prior shipping cost will not be refunded. Parts will be exchanged or replaced once the original item is returned at the owner's expense. If you have any problems or questions, please contact Aeroworks. Aeroworks cannot insure the skill of the modeler and cannot influence the builder during the construction or use of this aircraft, and therefore, will not be accountable for any property damage, bodily injury or death caused by this aircraft. Aeroworks cannot insure the skill of the modeler and cannot influence the builder during the construction or use of this aircraft, and therefore, the purchaser/operator accepts all responsibility of any and all structural or mechanical failures. Unfortunately your Incident would not be covered under the Aeroworks Warranty. However Aeroworks always tries to help out our valued customers. Aeroworks would offer you a 20% discount on another 150cc Extra 300 QB-ARF plus shipping. (end of response) So my final comments are these, I don't know how you examine an ARF for defects except with an x-ray machine. Yes they cannot reimburse every cowboy who flies the wings of the airplane through reckless full power maneuvers but I was flying standard IMAC sequences for 16 flights when the right wing let go. It is clear that Aeroworks assumes no responsibility for any issues with their products after purchased by the buyer, once it is in your hand past the 30 day return period then any problem is basically "your fault". No consideration given for the fact that I have purchased four AW airplanes and have experience flying them. The offer of 20% discount is their standard sale price that they have typically offered several times a year, often concurrent with Toledo and Joe Nall. Bottom line - no real consideration here on their part. In the end I think AW aircraft may be safe up to 35% but at 40 % it becomes buyer beware. In my case I will not purchase a replacement plane from AW, frankly even at a discount above 20 % I still cannot trust the integrity of the airframe. |
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| 08-01-2013 11:40 AM | ||
| Billpilotca |
Re: 40% AW Extra re-kitted Quote:
(now you know why I asked about your 170 when we were flying in Stoney Creek - I had tweaked that motor very carefully and had it running very well then kaboom) |
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| 08-01-2013 09:50 AM | ||
| bigguy |
Re: 40% AW Extra re-kitted  Wow! Just saw this thread! Sorry for your loss Bill! Get that motor into DA. Talk to Tony and tell him what happened. I know of another instance where DA O/Hauled a crashed engine at a very low cost and it came back brand new. Like Lee said look into a different airframe then put the engine on it.
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| 08-01-2013 07:49 AM | ||
| Billpilotca |
Re: 40% AW Extra re-kitted Thanks Lee. Based on the research I have done in the past 48 hours I am beginning to think that you can probably trust ARF's up to about 35% but by the time you get to 40 % you need more strength in the wings and even though AW has a reputation of being built heavy, there are just too many instances on FG and RCU of wings snapping right where mine did at the end of the wing tube. The company position is that the purchaser assumes all liability and that wings snapping is from improper flying techniques ie full throttle dives, 3D "walls" at full throttle etc. They have not replied to me yet but I have seen enough responses on FG to anticipate their response. I wish all companies had the customer service attitude that DA does. I will be packing up "old yellar" today and will head north first thing Friday. Heck I would come if I did not have a plane just to judge and go to the Dawg House Saturday night. You guys always treat us right and Brendan seems to be three feet off the ground already in anticipation. |
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