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Thread: Traxxas XO-1 Stolen from Ideal Hobbies Barrie Reply to Thread

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07-05-2012 07:07 PM

cul8erppl

Re: Traxxas XO-1 Stolen from Ideal Hobbies Barrie

I hope they catch the guys...theft is one of the many reasons why prices go up...one of the many reasons why LHS dig even deeper into our wallets...

anyway, my LHS MuchHobby (now online) was fantastic...prices were extremely reasonable, and service was awesome, and the store owner knew his stuff and always pointed me in the right direction...he's a great guy to chat with, even about stuff other than RC...

too bad you had such bad experiences with your LHS...but just cuz one is bad, doesn't mean all are bad...I like MuchHobby...

AdvanceHobbies' customer service is ok too, and they know their stuff...but damn, their prices are high...mark-up is insane, and i know this, because i had the 2011 distributor pricing list...

07-05-2012 02:41 PM

wparsons

Re: Traxxas XO-1 Stolen from Ideal Hobbies Barrie

Quote:

Originally Posted by Rcd00d

Screw these hobby stores. All of them sell expensive products and always try to rip off people. They don't even have good customer service. They think that you desperately need them and talk to you like they are more knowledgeable than you. I've stopped feeding these people my money a long time ago. All the hobby stores I've been to in Toronto and Mississauga suck. They all suck. Now, I buy all my RC products online with my credit card. I'm glad that the XO-1 got stolen. I hope the guy who stole it is having a a lot of fun with it.

Yep, now this forum will ban me because I'm telling the truth.

You must deal with some really crappy LHS'. I've NEVER had a bad experience (other than a long wait) at HobbyHobby, Great Hobbies, A&J Hobbies, Advance RC (either store), etc.

I buy a fair amount of stuff online, but if it's in stock locally then I'll buy from them.

No offense, but if you walk in with the same tone/attitude as your post, no wonder you're getting crappy service.

As for them knowing more than you, they're in a hobby store all day and see what sells and what doesn't, as well as what comes back defective and what is reliable. I'd trust them more than random people online.

07-05-2012 01:44 PM

Lins

Re: Traxxas XO-1 Stolen from Ideal Hobbies Barrie

Quote:

Originally Posted by Rcd00d

I know this is off topic, and it sucks about having things stolen and I hope they catch them, but I do agree with the above. I get things faster and cheaper online (even 'lhs' shopping is done mostly online due to my location) and they really do treat every customer as an idiot when you walk into the stores from what I've experienced, at least in Western Canada. I try to deal with the closest 'lhs's' when possible, but I can only take so much second guessing on almost every purchase, or waiting 3 weeks or more for an online purchase from them to ship...

06-28-2012 10:46 PM

beyondthepack

Re: Traxxas XO-1 Stolen from Ideal Hobbies Barrie

Quote:

Originally Posted by 1985 kenworth

hellooooo.instead of complaining about the hobby stores..has anyone identified these 2 turkeys and have they been dealt with or are they still at large...i think somebody knows these 2 ..identify them to the store and authorities...let them face the music and lets all work together and play nice because after all we are all in the same hobby and just want to have fun and play whichever way you go...land ,sea,air

Right now we have no feedback from the police. The truth is, even with all the exposure this has had, we probably won't see the car again. But maybe we can save this from happening to another hobby store. We at Ideal try our best to serve all customers, however from time to time when the store gets busy, we are seriously outnumbered by customers. Hobby guys love to talk, and that's great we all have a passion about this hobby, but this makes it alot harder then other types of retailers to move to other customers. We will take your comments into consideration, and build on them.

06-28-2012 10:22 PM

1985 kenworth

Re: Traxxas XO-1 Stolen from Ideal Hobbies Barrie

06-28-2012 08:49 PM

lipo power

Re: Traxxas XO-1 Stolen from Ideal Hobbies Barrie

Guys working there need better basic training of what to do when store is busy.
There should always be one looking at the floor to monitor this kind of crappy behaviour.... It was obvious from the start they were full of it and came in for one and only one reason. In my store when busy we get one guy to satellite and stand just behind suspicious customer to the point they get annoyed by this... It helps. Makes them not comfortable enough to do anything. I know it is easier said than done but if not in place staff disappearing...
What about police, what did they say? Video quality is so good it should not be a problem...
On the other hand there must be someone who knows this idiots....

06-28-2012 08:09 PM

flysrcs

Re: Traxxas XO-1 Stolen from Ideal Hobbies Barrie

Mike,
I shop at ideal hobbies from time to time. heck back when the original owner opened the store I was there often enough he offered me a job. But that was back in the day... I find the knowledge great there.. I don't think I know you mike but dave and Andy are a couple of great guys and know alot of stuff but when they don't they will admit they don't and not lead you astray.. Give them some time and they will find out what ever it is you require. No purchase I find is to small for them and if the store is not to busy they will always have time foir a chat..... +1 for the guys... And the owner is a good fella as well..

Dave

06-28-2012 05:57 PM

beyondthepack

Re: Traxxas XO-1 Stolen from Ideal Hobbies Barrie

Thank you

06-28-2012 05:38 PM

waylander

Re: Traxxas XO-1 Stolen from Ideal Hobbies Barrie

Guys, let's cool it down a bit. Stating your personal opinion is fine and I know people can get heated about certain topics but let's be polite and state our opinions in a calm, professional manner, anything else just comes off as whining. If you don't agree with someone that's fine and it's not required, just keep it toned down.

The staff don't like to delete posts or close threads but if it gets too argumentative and there are any personal attacks we will.

06-28-2012 05:09 PM

MWG

Re: Traxxas XO-1 Stolen from Ideal Hobbies Barrie

WOW,Unbelievable.Your not saving nothing buying online.Pricing for rc parts are almost the same.Plus you have to spend extra for shipping.Example Spektrum receiver. Same price here as in the States. Put shipping with that and you pay more. You get your stuff in 4 days ordering from Ideal. Ordering online maybe 2 weeks if your lucky. As for you are glad that they got ripped off .You really have a screw loose.WOW.

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