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Old 06-22-2012, 04:19 AM   #11
namay
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Re: Dx6i sent for repair to HZ Hobbies

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Hey Guys,

HZ Hobbies is Great!!!!
They repaired my DX6i and has shipped it back to me without any charge . Below is the email I got from them yesterday.
Best service ever!!!!!!!!!

Your Horizon Hobby Service Center work order --------- (part of request ----------------) was completed and shipped back to you on Thursday, June 21 2012 at 10:44:41 AM. The tracking number(s) for this shipment is :
USPS Prior - ---------------.


Items included in this work order:

Items List:
SPMR6600 1, **REORD SPMR6610


If you would like to speak to someone about this request, please call Horizon Hobby Product Support at 1-877-504-0233.
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Old 06-27-2012, 09:06 PM   #12
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Re: Dx6i sent for repair to HZ Hobbies
Too bad Horizon only ships UPS to Canada.
UPS charges huge fees for handling so I will not buy if that is the only shipping.
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Old 07-02-2012, 05:56 PM   #13
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Re: Dx6i sent for repair to HZ Hobbies
Quote:
Originally Posted by bixlerfpv View Post
Too bad Horizon only ships UPS to Canada.
UPS charges huge fees for handling so I will not buy if that is the only shipping.
Is this new policy? because they shipped my Saito parts USPS.
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Old 07-02-2012, 06:22 PM   #14
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Re: Dx6i sent for repair to HZ Hobbies
Quote:
Originally Posted by bixlerfpv View Post
Too bad Horizon only ships UPS to Canada.
UPS charges huge fees for handling so I will not buy if that is the only shipping.
Horizon ships USPS to Canada. Any radio I have sent in for service comes back USPS, and that's about 4 times now.
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Old 07-03-2012, 04:22 AM   #15
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Re: Dx6i sent for repair to HZ Hobbies
so true..they shipped my radio usps.
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Old 07-03-2012, 06:28 AM   #16
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Re: Dx6i sent for repair to HZ Hobbies
Quote:
Originally Posted by Frank Klenk View Post
Horizon ships USPS to Canada. Any radio I have sent in for service comes back USPS, and that's about 4 times now.
Myself and a fellow RC pilot both had our DX8's repaired (recall) and both were shipped back via UPS. This was back in early 2011. Since mine was warranty, shipping, duties, brokerage, etc were covered. My friend wasn't so lucky, however HH agreed to reimburse him the duty & brokerage as it was under warranty.

If HH is in fact shipping USPS now, that's great!
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Old 07-03-2012, 07:47 AM   #17
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Re: Dx6i sent for repair to HZ Hobbies
I emailed HH afew days ago, they said they will ship USPS as long as under $50, but
are going to look into that policy.
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