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01-16-2009, 04:28 PM | #1 |
RCC Senior Contributor
I am: Greg P
Join Date: Jan 2006
Location: Grande Prairie, Alberta
Feedback: 7 / 100%
Posts: 633
Total Props: 8
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Great Hobbies 10% Sale - Scam????
I put in a large order with Great Hobbies a few months ago, and like always a few items were on backorder. Weeks turned into months, but since they were having their 10% credit sale I added several more items to my order. I wasn't really in a rush, so I just requested that everything be sent all at once to save on shipping. Yesterday I phoned to use my credit and found out that the large order that I was waiting for did not count for the 10% credit because it didn't ship until two days ago!
Now I'm wondering, WAS IT ALL A SCAM? I checked the "backordered" items several times on their website while I was waiting, and never once did they show as being "out of stock". Did this happen to anyone else? I asked that a manager phone me back yesterday and sent two emails today. So far I have had no reply from Great Hobbies on the situation. If this has happened to any of you please chime in. Together we have a better chance of getting our 10% credits. Thanks, Greg |
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01-16-2009, 05:37 PM | #2 |
RCC Supreme Contributor
I am: Jack D.
Join Date: Oct 2002
Location: Beaverlodge AB
Radio of choice:
Futaba.18sz # of RCs: 15
Feedback: 19 / 100%
Posts: 9,210
Total Props: 21
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Re: Great Hobbies 10% Sale - Scam????
Got mine But it was billed and shipped between the eligible dates
Not saying you didn't So they're in the good books with me Last edited by wingburner; 01-16-2009 at 06:12 PM. |
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01-16-2009, 07:58 PM | #3 |
RCC Supreme Contributor
I am: Dave
Join Date: Jul 2004
Location: P.River,Alberta
Radio of choice:
Airtronics Aquila,Taranis,DX7 # of RCs: 12
Feedback: 211 / 98%
Posts: 7,363
Total Props: 11
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Re: Great Hobbies 10% Sale - Scam????
Did you by any chance make a printed copy of your original order?
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01-17-2009, 01:34 AM | #4 |
RCC Supreme Contributor
I am: Manny H
Join Date: Jul 2004
Location: Lethbridge,Alberta
Radio of choice:
Futaba 2.4 # of RCs: 5
Feedback: 23 / 100%
Posts: 3,565
Total Props: 10
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Re: Great Hobbies 10% Sale - Scam????
I think anyone who placed an oreder whether it be in stock or not when the offer was anounced is intitled to it!...hands down! if not bad business on there part!
mannyh
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Life is good when you got both sticks in your hands! FUTABA 18SZ |
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01-17-2009, 06:39 AM | #6 |
Guest
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Re: Great Hobbies 10% Sale - Scam????
It seems that the retail trade relies on lies and deception to make a profit. It is incumbent on the consumer to dig in and fight and fight for what is offered. If you think it is worth it for the 10% saving then that is what you will have to do. OR, cancel the order and tell them where to shove it.
That is what I do. I will not be manipulated by the obscenities of the retail trade. Ed S |
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01-17-2009, 09:39 AM | #7 |
Level 3 Supporter
★ Site Supporter ★
I am: Mike Anderson
Join Date: Jul 2006
Location: Kemptville ON
Radio of choice:
JETI DS-24 # of RCs: >20
Feedback: 1 / 100%
Posts: 471
Total Props: 1
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Re: Great Hobbies 10% Sale - Scam????
Great Hobbies has never had stellar e-business performance. Here's what's always worked for me:
Or visit the store Your experience may vary . . . . |
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01-17-2009, 10:55 AM | #8 |
RCC Expert Contributor
I am: Tom B
Join Date: Oct 2008
Location: FORT ERIE
Radio of choice:
DX8 TT650 # of RCs: 20
Feedback: 29 / 100%
Posts: 916
Total Props: 2
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Re: Great Hobbies 10% Sale - Scam????
Went to GH last summer. I was in Nova Sctia for a visit. Called them about some items I wantd. Was told they had them in stock. Got there ,couldn't find the items and yet their computer said they ere in stock. So I went to get something off the shelf was told I could not buy it as it was already sold. Ill stick to my local hobby shop. Fields in Buffalo. Order it and within a week I have it. Tom
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01-17-2009, 11:49 AM | #9 |
RCC Senior Contributor
I am: Greg P
Join Date: Jan 2006
Location: Grande Prairie, Alberta
Feedback: 7 / 100%
Posts: 633
Total Props: 8
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Re: Great Hobbies 10% Sale - Scam????
I did receive an email today stating that they have credited my account!
Thank you Great Hobbies, my faith in you has been restored. Thanks again, Greg |
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01-17-2009, 12:39 PM | #10 | |
RCC Junior Contributor
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Re: Great Hobbies 10% Sale - Scam????
Quote:
haha very nice advice there, I love GreatHobbies, they always manage to make it up to you if something is lost and they have great customer service. They truly are 'Great' |
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