5 stars for rotorquestrc - RCCanada - Canada Radio Controlled Hobby Forum
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Old 02-28-2010, 07:16 PM   #1
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5 stars for rotorquestrc

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Just want to let you guys know of a very positive shopping experience.

Recently had the pleasure of dealing with Shawn at Rotorquest and WOW. What unbelievable service, super reliable, decent prices, free shipping over $100 and a very cool support ticketing system that is obviously monitored in real time and never leaves you hanging night or day. Then just to top things off a phone call to confirm the order and an offer to hand deliver it same day !! Now beat that.
Thanks Shawn - you will be hearing from me again !

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Old 02-28-2010, 07:32 PM   #2
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Re: 5 stars for rotorquestrc

Yep ... been dealing with Shawn since before Christmas and no one can beat that kind of service! Thanks again Shawn ... NOW WHERES MY ORDER!!!! lol Kidding Dude! I'll keep crashing them as long as you keep a steady supply on hand for me

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Old 02-28-2010, 07:34 PM   #3
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Re: 5 stars for rotorquestrc

And he is located in the GTA!

Shawn is a great person to deal and he will go out of his way to assist!


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Old 03-01-2010, 08:23 AM   #4
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Re: 5 stars for rotorquestrc

Customer service is where its at these days.

Anyone that offers quality customer service (or also known as "customer care") gets my money!

Too many businesses are out to get your money and don't give a crap about how they treat you (do you hear that, ROGERS?!!!) I vote with my wallet and take my business to a provider that gives a crap about treating its customers right.

I am glad to hear a Canadian company like Rotorquest it taking care of its customers!
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Old 03-01-2010, 02:59 PM   #5
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Thumbs up Re: 5 stars for rotorquestrc

I Also Have Used Rotorquest 2 Times In The Last 2 Years For My Heli Parts , Can Not Beat His Prices . 100% Satisfaction .his Prices Even Beat Out My L.h.s In London Ont.
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Old 03-01-2010, 10:08 PM   #6
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Talking Re: 5 stars for rotorquestrc

Agreed, I've used him a few times now with complete satisfaction.

And I will order from rotorquest once i crash again, and require that one part i do not have a spare of.
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Old 03-03-2010, 02:56 AM   #7
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Re: 5 stars for rotorquestrc

Thanks everyone for such kind words and interest on our services. This really means a lot to us. We are working harder to bring more stuff in for our coming flying season. A lot new stuff will be available at Rotorquest soon. Currently, we are clearing some old trex kits so check this out to see if this interests you


Again, thanks all for your support

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