Broken DX6i Antenna - Page 3 - RCCanada - Canada Radio Controlled Hobby Forum
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Old 11-02-2010, 06:39 AM   #21
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Re: Broken DX6i Antenna

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Originally Posted by Gary Maker View Post
As I said in my post, the strange thing is that I sent them my radio and made no warrenty claim, I just wanted the antenna replaced. Even then, there was NO charge for the antenna/labor and the return shipping!

Perhaps if you do send anything back to Horizon ever again for checkup or repairs you specify that you want it returned via USPS NOT FedX.

Well I am sorry to hear of your experience with Horizon. But if you need repairs to your Spektrum radios, you're pretty much at their mercy!
Hi Gary,
Don't get me wrong I think the Horizon service group is excellent as I have dealt with them on another issue and was very pleased with that outcome as well as with fixing the antenna. It was probably my fault to an extent as I didn't specify how to ship back to me but the repair was done under warranty and at no charge. Next time I'll pack it a little smaller and ask to send back by the US postal service. From reading other threads this may take a bit longer but should avoid the brokerage fee.
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Old 11-02-2010, 06:47 AM   #22
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Re: Broken DX6i Antenna

Originally Posted by Real Gambler View Post
No problem... DX6 is DSM only while DX6i is DSM2. Otherwise, they pretty much look the same. A DX6 would only work with a DSM receiver like the AR6000.... On the other side, the DX6i will work with any DSM2 receivers (AR500, AR7000, AR6200, etc) but also work with DSM receivers.

They do look the same though, so I highly suspect that the DX6 antenna is the same as the DX6i. They probably didn't bother to make a different one for those two models. Sure enough, the DX7 antenna is totally different.

You should have no problems with Horizon Hobby. The only drawback is the fact that they will automatically use Fedex to ship it back to you, so expect an extra $27 fee for bringing it back across the boarder quickly.... Sometime they mail the bill a month or two after you receive the item! I wish they would use USPS instead.... Slower, but would go across the boarder for free.
Thanks Real Gambler!
I didn't realize that there were two versions of this TX.
Regarding being raped by UPS/Fed EX, as I said to Gary, next time I'll request USPS and ask Horizon to clearly mark on the outside of the box that this was a no charge warranty repair. Hopefully that will work.
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Old 11-02-2010, 09:07 AM   #23
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Re: Broken DX6i Antenna

I find these antenna's are made with cheap plastic they break easy.
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