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controlliner · 06-01-2012, 04:52 AM

Has anyone ordered from X-Heli.com? Have you been charged with a ridiculous amount of duty or other taxes? Are they reliable?

craneman32 · 06-01-2012, 06:27 AM

I did. They are fine if thats the stuff you want. The are affiliated with a couple different online hobby shops. I think hobbypartz is one of them.

controlliner · 06-01-2012, 06:42 AM

Did you get burnt by high shipping cost or duty charges?

craneman32 · 06-01-2012, 06:49 AM

Duty charges are unpredictable. Some companies I have ordered from have none and others have showed up at the door and want money. Its only happened to me twice out of the MANY times I have ordered from the USA. Its all personal preference and budget but in my opinion they sell the low end entry level crap. You can get better entry level stuff here in Canada.

waylander · 06-01-2012, 10:10 AM

I personally suggest you stay away from x-heli. They have the worst BBB rating possible. Well known for doing things like "bait and switch", selling off used and returned items to people as new knowing they won't want to pay the return shipping... etc. telling you something is in stock when it isn't.

controlliner · 06-01-2012, 12:42 PM

Holy Moley, 128 previous complaints filed with BBB. the lowest rating of "F". I guess I won't even look at their web site.

craneman32 · 06-01-2012, 02:08 PM

LOL there ya go!

bnt276 · 06-02-2012, 10:39 AM

As well, the only way to get support from X-Heli s through a guy named Eric on their forums through customer support section.... make a post and wait 2-3 days for a reply.

I ordered the EXI 450 kit and it came all warped up... tail boom bent and main gear wobbling.

Also their tracking info is crappy and never able to track even though you will pay through the nose for shipping.

I did get dinged once for a heli kit from customs at my door.

Good luck.

waylander · 06-02-2012, 06:13 PM

Quote:

Originally Posted by bnt276

As well, the only way to get support from X-Heli s through a guy named Eric on their forums through customer support section.... make a post and wait 2-3 days for a reply.

I ordered the EXI 450 kit and it came all warped up... tail boom bent and main gear wobbling.

Also their tracking info is crappy and never able to track even though you will pay through the nose for shipping.

I did get dinged once for a heli kit from customs at my door.

Good luck.

That would not have been customs/duty but brokerage and/or gst/hst, all rc is duty free as most toys are.

06-01-2012, 04:52 AM	#1
controlliner RCC Senior Contributor Join Date: Jan 2011 Radio of choice: Futaba # of RCs: 8 Feedback: 21 / 96% Posts: 738 Total Props: 14	X-Heli Remove this ad - become a site supporter! Has anyone ordered from X-Heli.com? Have you been charged with a ridiculous amount of duty or other taxes? Are they reliable?
	.

06-01-2012, 06:27 AM	#2
craneman32 RCC Supreme Contributor I am: StewartW Join Date: Dec 2010 Location: Fort Sakatchewan, Alberta Radio of choice: Dx7s # of RCs: 5 Feedback: 24 / 100% Posts: 2,531 Total Props: 12	Re: X-Heli I did. They are fine if thats the stuff you want. The are affiliated with a couple different online hobby shops. I think hobbypartz is one of them. __________________ Trex 700E V2 DFC upgrade w/Demon 3sx Trex 600E Pro w/Ar7200bx and KDE 530kv on 12s Trex 450 Sport V2 w/2010kv Scorpion 6s, Dx7s Blade 130X
	.

06-01-2012, 06:42 AM	#3
controlliner RCC Senior Contributor Join Date: Jan 2011 Radio of choice: Futaba # of RCs: 8 Feedback: 21 / 96% Posts: 738 Total Props: 14	Re: X-Heli Did you get burnt by high shipping cost or duty charges?
	.

06-01-2012, 06:49 AM	#4
craneman32 RCC Supreme Contributor I am: StewartW Join Date: Dec 2010 Location: Fort Sakatchewan, Alberta Radio of choice: Dx7s # of RCs: 5 Feedback: 24 / 100% Posts: 2,531 Total Props: 12	Re: X-Heli Duty charges are unpredictable. Some companies I have ordered from have none and others have showed up at the door and want money. Its only happened to me twice out of the MANY times I have ordered from the USA. Its all personal preference and budget but in my opinion they sell the low end entry level crap. You can get better entry level stuff here in Canada. __________________ Trex 700E V2 DFC upgrade w/Demon 3sx Trex 600E Pro w/Ar7200bx and KDE 530kv on 12s Trex 450 Sport V2 w/2010kv Scorpion 6s, Dx7s Blade 130X
	.

06-01-2012, 10:10 AM	#5
waylander RCC Supreme Contributor I am: Chang P Join Date: Sep 2007 Location: Edmonton, Alberta Radio of choice: JR 12X/DX3R # of RCs: 50+ Feedback: 12 / 100% Posts: 3,357 Total Props: 50	Re: X-Heli I personally suggest you stay away from x-heli. They have the worst BBB rating possible. Well known for doing things like "bait and switch", selling off used and returned items to people as new knowing they won't want to pay the return shipping... etc. telling you something is in stock when it isn't. __________________ Helicopters: Walkera(10?), Esky(3), Blade(5), Align(7), Miniature Aircraft(2), Hirobo(2), Mikado(2), Century(3), Thunder Tiger(4), Gaui (5). Trucks/Cars: Tamiya(8 ), Traxxas(6), HPI(1), Losi(2), Ofna(2), Thunder Tiger(2), Hot Bodies(1), Axial (1). Boats: 4 Snowcat: 1 Kyosho Blizzard (electric) Snowmobiles: 2 x Polaris (toy grade), art attack electric
	.

06-01-2012, 12:42 PM	#6
controlliner RCC Senior Contributor Join Date: Jan 2011 Radio of choice: Futaba # of RCs: 8 Feedback: 21 / 96% Posts: 738 Total Props: 14	Re: X-Heli Holy Moley, 128 previous complaints filed with BBB. the lowest rating of "F". I guess I won't even look at their web site.
	.

06-01-2012, 02:08 PM	#7
craneman32 RCC Supreme Contributor I am: StewartW Join Date: Dec 2010 Location: Fort Sakatchewan, Alberta Radio of choice: Dx7s # of RCs: 5 Feedback: 24 / 100% Posts: 2,531 Total Props: 12	Re: X-Heli LOL there ya go! __________________ Trex 700E V2 DFC upgrade w/Demon 3sx Trex 600E Pro w/Ar7200bx and KDE 530kv on 12s Trex 450 Sport V2 w/2010kv Scorpion 6s, Dx7s Blade 130X
	.

06-02-2012, 10:39 AM	#8
bnt276 RCC Junior Contributor I am: Brent D Join Date: May 2012 Location: Newfoundland Radio of choice: DX8 # of RCs: 12 Feedback: 9 / 100% Posts: 106 Total Props: 0	Re: X-Heli As well, the only way to get support from X-Heli s through a guy named Eric on their forums through customer support section.... make a post and wait 2-3 days for a reply. I ordered the EXI 450 kit and it came all warped up... tail boom bent and main gear wobbling. Also their tracking info is crappy and never able to track even though you will pay through the nose for shipping. I did get dinged once for a heli kit from customs at my door. Good luck.
	.

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