Horizon Hobby Great Customer Service - RCCanada - Canada Radio Controlled Hobby Forum
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Old 07-10-2012, 09:17 PM   #1
Frank Klenk
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I am: Frank Klenk
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Horizon Hobby Great Customer Service

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I always like to talk about the good things in this hobby. I recently sent my 12X in for service to Horizon. In 12 days it was back on my doorstep. How good is that!!
I was a bit concerned when I got an email saturday saying that my radio had been shipped out UPS and here is the tracking number. I just moaned as I read it cause I asked to return it USPS.
Anyway it landed at my door, no signature, no broker fees, absolutely no charge! They sent it UPS Worldwide Saver. Whatever that is it works. Ever heard of it?
Kudos to Horizon!!!
Frank Klenk
MAAC 32001L
IMAC 3698
MECA 4762
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Old 07-24-2012, 06:26 PM   #2
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I am: Norm
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Spektrum DX8/DX7
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Re: Horizon Hobby Great Customer Service

Yes Frank Horizon Hobbies has great service.They do work hard at looking after the customer.They have very good tech support.That's why i continue to purchase their products.They are making great strides in the modeling industry.
Keep Smilin Keep Flyin
There's No Life Like It!!!
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Old 07-24-2012, 07:05 PM   #3
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Re: Horizon Hobby Great Customer Service

That's awesome! I like to hear that kind of news.
Vintage Mini owner/lover
Better To Be divided by TRUTH, Than United In Error.

Elgin Flyers, St. Thomas, Ontario
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