Outstanding Customer Service - RCCanada - Canada Radio Controlled Hobby Forum
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Old 01-18-2013, 11:38 AM   #1
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Outstanding Customer Service

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Gotta say Hobby Alley has some outstanding customer service.. Only done a few small orders from them not a lot of money. Was having some issues with a product i got from them .. They offered to replace them and i told them not to bother due to the cost of shipping back and fourth since i live in the middle of no ware. I decided to go online and order another set and i no sooner hit the payment button and my phone was ringing. They called to tell me that i should see a replacement at no charge for my original order any day now and did i want to still place the existing order.. That was a easy answer told them to send anyway with that kind of customer service i don't mind spending money.. Its one of those things you cannot have enough of anyway..
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Old 01-18-2013, 12:11 PM   #2
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I am: Chang P
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Re: Outstanding Customer Service

Hobby Alley is definitely a good store. Their westend location is 10 min from me so it's my preferred store as well.
Helicopters: Walkera(10?), Esky(3), Blade(5), Align(7), Miniature Aircraft(2), Hirobo(2), Mikado(2), Century(3), Thunder Tiger(4), Gaui (5).
Trucks/Cars: Tamiya(8 ), Traxxas(6), HPI(1), Losi(2), Ofna(2), Thunder Tiger(2), Hot Bodies(1), Axial (1).
Boats: 4
Snowcat: 1 Kyosho Blizzard (electric)
Snowmobiles: 2 x Polaris (toy grade), art attack electric
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Old 01-20-2013, 10:50 AM   #3
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Re: Outstanding Customer Service

with that kind of customer service i wish i lived closer.. of course then i would spend way more money
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