|01-18-2013, 11:38 AM||#1|
I am: Brian D
Join Date: Oct 2012
Feedback: 0 / 0%
Total Props: 1
Outstanding Customer Service
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Gotta say Hobby Alley has some outstanding customer service.. Only done a few small orders from them not a lot of money. Was having some issues with a product i got from them .. They offered to replace them and i told them not to bother due to the cost of shipping back and fourth since i live in the middle of no ware. I decided to go online and order another set and i no sooner hit the payment button and my phone was ringing. They called to tell me that i should see a replacement at no charge for my original order any day now and did i want to still place the existing order.. That was a easy answer told them to send anyway with that kind of customer service i don't mind spending money.. Its one of those things you cannot have enough of anyway..
|01-18-2013, 12:11 PM||#2|
RCC Supreme Contributor
I am: Chang P
Join Date: Sep 2007
Location: Edmonton, Alberta
Radio of choice:
# of RCs: 50+
Feedback: 12 / 100%
Total Props: 50
Re: Outstanding Customer Service
Hobby Alley is definitely a good store. Their westend location is 10 min from me so it's my preferred store as well.
Helicopters: Walkera(10?), Esky(3), Blade(5), Align(7), Miniature Aircraft(2), Hirobo(2), Mikado(2), Century(3), Thunder Tiger(4), Gaui (5).
Trucks/Cars: Tamiya(8 ), Traxxas(6), HPI(1), Losi(2), Ofna(2), Thunder Tiger(2), Hot Bodies(1), Axial (1).
Snowcat: 1 Kyosho Blizzard (electric)
Snowmobiles: 2 x Polaris (toy grade), art attack electric
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