Banggood - RCCanada - Canada Radio Controlled Hobby Forum
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Old 04-28-2015, 09:34 AM   #1
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I was wondering if anyone has dealt with Banggood? If so how is their support?
Are they just another HK waiting 2-3 months for an order?
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Old 04-28-2015, 10:12 AM   #2
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Re: Banggood

A friend of mine buys from them. He seems happy with their service.
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Old 04-28-2015, 10:27 AM   #3
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Re: Banggood

Mileage may vary... a buddy just got something that took 35 days and had some incorrect stuff in the package. They did make amends and sent him out the right parts, but he did have to wait for the fix.

I've ordered from them and got what I wanted... but wasn't in a hurry.
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Old 04-28-2015, 11:02 AM   #4
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Re: Banggood

I've had good luck with them. As long as your not in a hurry. 3-5 weeks usually for an order but my items were packed good and no damage so I was happy. And they do respond to customer service emails in a day or so.
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Old 04-28-2015, 11:08 AM   #5
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Re: Banggood

Just like any chinese seller with free shipping you need to order in advance of needing it and be patient unless you go with paid express shipping.]

Edit: I always check aliexpress first. Most cases it's cheaper, and the buyer protection system is far superior.

Last edited by Recursion; 04-28-2015 at 04:24 PM.
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Old 04-28-2015, 11:22 AM   #6
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Re: Banggood

They sent me a wrong product once and connected me to the "seller". A third party. I was able to do an exchange but got stuck with the return shipping and it took months.
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Old 04-28-2015, 02:44 PM   #7
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Re: Banggood

I've ordered from them and was generally pleased but shipping takes a long time.
Also, I ordered one dashcam from them and got it with all the accessories and it worked great. So I placed another order for 3 more for other vehicles and when they finally got here, all 3 were missing the suction cup mount for putting them on the windshield.
When I contacted Banggood to inform them of this they asked me to send pictures of the items I did not receive. Granted, there was probably something lost in the translation but seriously, even if I sent them pics of the items I DID receive, how would that help me prove what was NOT received?
I just gave up on it and ordered some generic suction cup mounts from Hobbyking for way less than the cost of the aggravation of dealing with Banggood.
I will order from them again, but nothing expensive or critical.
My death spirals are a thing of the past. I just fly faster now.
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Old 04-28-2015, 08:18 PM   #8
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Re: Banggood

I have over 20+ orders with banggood. I always received what I ordered and shipping was 2-3 weeks waiting time. Around Xmas and 2 months after shipping was 45-50 days but that's to be expected.
So far nothing I ordered has failed and they are cheaper then gearbest and
I have ordered lipo's from them and they work ok as well, even li-ion cells for laptop batt replacement.
If you're planning on way-overpowering your plane and "flying like a maniac", you might consider gluing the tail feathers down to avoid flutter.
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Old 04-28-2015, 08:47 PM   #9
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Re: Banggood

I have ordered twice, no issues whatsoever.
DX18 Stealth, H9 Inversa 33, H9 33% Edge, H9 33% Decathlon.
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Old 04-28-2015, 08:57 PM   #10
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Re: Banggood

i have been dealing with them for aprx 2 years now atleast 40 orders some come in 2 weeks, some in 3 and some in 4 its hit and miss BUT very happy with my stuff i have bought, had a issue once/twice was always taken care of and made me happy.
They reply back very fast if not same day nothing but awesome things to say
Dx9, Nano cpx, 130x,Goblin 380, Goblin 500, Goblin 500 night flyer
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