Hobby King - big prop and thank you! - RCCanada - Canada Radio Controlled Hobby Forum
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Old 08-20-2015, 01:38 PM   #1
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I am: Bill M.
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Hobby King - big prop and thank you!

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After all the negative comments about HK today I have to put in a good word for them. Back in May I received a shipment of Turnigy 6s 4500MaH Lipo batteries and 1 battery had a really low reading on one cell. I got it remedied with the help of some RC members. I e-mailed HK - included pictures of my charger readout and battery serial number - but was refused a refund. Stuff happens and life goes on and I forgot about it. Yesterday I received an e-mail from HK saying that a new 6s 4500 was being shipped to me at no charge! . Unbelievable - but it arrived this afternoon from the international warehouse. The planets must be in alignment and I`m going to buy a lottery ticket - or two.

Owen Sound Barnstormers

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Old 08-20-2015, 02:04 PM   #2
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I am: JoeT
Join Date: Mar 2004
Location: Maple, Ontario, Canada
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Was a Futaba, Now a Tyrant with Taranis.
# of RCs: 5

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Re: Hobby King - big prop and thank you!

Hobbyking has been really good to me too. Their warranty department, if you follow their process, is really good. I usually get notifications and answers within 24 hours. They now have a USA based warranty group which has sped up replies.

The last issue I had was with some servos with stripped gears. Even after 11 months of use, they honored the warranty and credited my account because the serovs were discontinued. All this took place within 3 days of first contact.

I've had similar experience with HobbyKing with other products.

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Not just any old Joe.. LOL
Almost ancient MAAC Number 28296
R/C 400 Club, Toronto RCFC
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