|01-15-2005, 10:13 AM||#1|
RCC Supreme Contributor
I am: Randy Brown
Join Date: Oct 2002
Location: St thomas
Total Props: 0
Reflex XTR sim
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I just don't no why its always me that runs into crap
Anyway my experience
I go and break down and phone my good friend at GH to order a simm.and I am told the Relfex is so good.. so I go and order this sim after doing some checking over my vid card
It states a minium of 32meg vid card..and my new pen 4 2.8 has 64 in my lapy so I order it, it cost me almost a 100.00 just in the wires and adapters just to use my Stylus..no big deal
All this time I am thinking I got 400.00 into this thing and affraid to open the seal up on the box and install it.. we no the story about software once you open it.
Well quess what
I install as per instuctions..not a problem then setup my Radio as per what I am told then go fly.. hey great got this little flip 3d rocking.. so then lets pick the big KatanaS.. WHAT its solid white.. I am thinking..wait a second there suppose to be like the add.. so then I pick other versions of the katana and download others..same thing..then I try the other field setup.. man all the field are WHITE.. I am thinking.. Man I live in canada to long seeing white everywhere..LOL
Then the phone long distance phone calls start, I think Gary at GH was about to have a heart attack of this.. Anyway Gary tells me to send it back and refund me and they sell it as a used outfit.. see I find out from ALtec<<MRC> that my video card is no good. I think about this and I email Gary and say no way I am sending this back and your talking the lost because its not your fault..these guys been good friends of mine over the year and I no how well I have been dealt over years.. So off I send this email to Mark that I have dealt with at Altec.. Well Dam# to my surprise Mark has got ahold of the boss and there going to take care of the whole problem so neither of us take a loss.. I was shocked, I been around in RC for along time weather its been Air,Cars and boats<30years> and its been along time I ever seen a outfit take responsiblitly like this..there are LOTS of business out there I sure would take a lession in this one.
Also another part of the story.. Mike at Ikaurs USA even tried to help me out to get ReflexXtr to work on my new laptop.. Can you belive this, the competitor helping solve a problem. This is so odd and so great
Anyway the reflexXtr is ready to go back..and I ordered a Ikaurs simm[list=1] that will work with my system
Just thought I share my experience..bad in one way but great in other way
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