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Old 07-26-2008, 03:13 AM   #21
Don M.

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Re: Great Hobbies Web Site - Problem ??

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This whole thread is getting off base. I have the info I need. Thanks ........
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Old 07-26-2008, 06:42 AM   #22
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Re: Great Hobbies Web Site - Problem ??

Originally Posted by AJCoholic View Post
Some times I wonder why I have such an easy (and have for years) time with GH's and others seem not to?
Quite often it is the luck of the draw -- you get "Helga the helpful Swedish milkmaid" as opposed to "Ilsa She-wolf of the SS". Yes, showing that I saw a heck of a lot of inappropriate movies in my youth -- favourite is still "Flesh Gordon".

I find that having a sense of humour with the phone people tends to get them to pass you along to the people who know what's in the system. Recognizing that they're in the rock/hardplace situation and working from there seems to be the key.

I once called a Canadian support center and got southern Texas as the call center -- wound up pretty well selling her on a Canadian vacation in the fall, doing the Agawa Canyon.

Could have been worse, I could have gotten Bangor India again. The people there work through a script and if you're not on their script, they don't know the product(s) and aren't allowed to deviate fro their script -- isn't that the definition of Catch-22?
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Old 07-26-2008, 07:54 AM   #23
Second time around
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Re: Great Hobbies Web Site - Problem ??

Phone Wholesale hobby, They have a phone.
I buy both places when I go up to dat place called City of Champions .What is dat sum knd mushroom LOL.Go Flames go

Originally Posted by VERTOL View Post
I live in Edmonton, so I have physical access to Great Hobbies
but before I go to the store I check out their
website first and call for availability. Although lately this
has changed because I can no longer call directly to the
Edmonton store, but a central answering operator picks up
the phone.

For example, I was looking for a 12 Volt Gel cel for my flight
box, so I call the local number to inquire, the female central
operator answered, so I asked if I she can connect me to
Edmonton shop....she can't...everything now is done centrally. can you check if they have a 12volt Gel Cel.........
operator...."nothing is coming up on Gel this a Brand
Name....Me "no, that's a kind of battery for the flight box
starter".....Operator "do you have a part number?".

I am on a 30 min lunch break so I ended up going to Battery World
accross the road, found out they sell them much cheaper than the

If that was Travis or Jim on the phone, they will know what I am
talking about.

Anyway, I hope they open the local phone lines again to make
inquiries easier.

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